First Look

1. What is ProcessMaker Platform?
2. Who can use ProcessMaker Platform?
3. What are the benefits of upgrading to ProcessMaker Platform?
4. What happens to ProcessMaker 3 users when transitioning to ProcessMaker Platform?
5. What is PM Classic?
6. Can I opt out of upgrading to ProcessMaker Platform and stay on my current version of ProcessMaker 3?
7. Will ProcessMaker 3 and ProcessMaker 4 continue to be available as standalone products?

 

Q: What is ProcessMaker Platform?

A: ProcessMaker Platform, our latest enterprise product release, is a state-of-the-art, cloud-based SaaS solution that seamlessly integrates all of our previous releases into a unified platform. Our highly ambitious and competitive technology roadmap is tailored to meet the diverse business needs of modern enterprises.

 

Q: Who can use ProcessMaker Platform?

A: All ProcessMaker 4 users will automatically be upgraded to ProcessMaker Platform. For users on ProcessMaker 3, the minimum version required for an upgrade to ProcessMaker Platform is 3.8.0.

 

Q: What are the benefits of upgrading to ProcessMaker Platform?

A: Upgrading to ProcessMaker Platform provides a unique value proposition as it offers the best of both worlds. Users can enjoy the latest BPM technology with ProcessMaker 4 while retaining the ability to run and manage their current ProcessMaker 3 processes.

 

Q: What happens to ProcessMaker 3 users when transitioning to ProcessMaker Platform?

A: ProcessMaker 3 users must upgrade to version 3.8.0 to be able to use ProcessMaker Platform. Once upgraded, they can access/edit all their current ProcessMaker 3 processes using the PM Classic feature. However, any new processes must be created in ProcessMaker Platform.

 

Q: What is PM Classic?

A: PM Classic is a feature integrated into ProcessMaker Platform that allows users to access and interact with processes built on ProcessMaker 3.

 

Q: Can I opt out of upgrading to ProcessMaker Platform and stay on my current version of ProcessMaker 3?

A: Upgrading to ProcessMaker Platform is the default path we expect for all ProcessMaker 3 customers in order to ensure the best experience possible for their users. Our Customer Success teams will work closely with you to ensure the most appropriate upgrade path for your organization.

 

Q: Will ProcessMaker 3 and ProcessMaker 4 continue to be available as standalone products?

A: From now on, ProcessMaker Platform will be the only available product. This all-in-one platform will incorporate all the features of its predecessors and more.

 

Deep Dive

1. What is the difference between ProcessMaker 3 and ProcessMaker Platform?
2. Can I continue to use my ProcessMaker 3 processes in ProcessMaker Platform?
3. Will ProcessMaker 3 processes be compatible with ProcessMaker Platform?
4. How can I migrate my existing processes from ProcessMaker 3 to ProcessMaker Platform?
5. Can ProcessMaker Platform be used on-premises or only in the cloud?
6. How can I ensure the security of my data on ProcessMaker Platform?
7. Can data be shared between PM Classic and ProcessMaker Platform?
8. Is it possible to create new users in PM Classic?

 

Q: What is the difference between ProcessMaker 3 and ProcessMaker Platform?

A: ProcessMaker Platform integrates the ProcessMaker 3 and the ProcessMaker 4 interface, providing a comprehensive BPM solution. Additionally, in ProcessMaker Platform, you can use both versions independently and simultaneously. While you can access and edit your current ProcessMaker 3 processes in ProcessMaker Platform, new processes can only be created using the new ProcessMaker Platform interface.

 

Q: Can I continue to use my ProcessMaker 3 processes in ProcessMaker Platform?

A: Yes, ProcessMaker Platform features the PM Classic function that enables you to access and edit your existing ProcessMaker 3 processes. New requests of existing processes can be created and any active requests will also continue to function as designed. However, new processes can only be created in the new ProcessMaker Platform interface.

 

Q: Will ProcessMaker 3 processes be compatible with ProcessMaker Platform?

A: Yes, ProcessMaker Platform is backward-compatible, ensuring seamless compatibility with all ProcessMaker 3 processes.

 

Q: How can I migrate my existing processes from ProcessMaker 3 to ProcessMaker Platform?

A: ProcessMaker 3 processes will continue to run seamlessly in ProcessMaker Platform through the PM Classic feature and do not have to be migrated. However, we highly recommend that processes are redesigned in ProcessMaker Platform to benefit from the latest technology and new features.

 

Q: Can ProcessMaker Platform be used on-premises or only in the cloud?

A: Currently, ProcessMaker Platform is only available in the cloud. However, you can choose to run a Kubernetes architecture on your premises and purchase Cloud Disaster Recovery services from ProcessMaker. Please contact your Customer Success Manager for more information.

 

Q: How can I ensure the security of my data on ProcessMaker Platform?

A: ProcessMaker Platform is a secure SaaS service maintained and regularly updated by our Cloud Operations team. We follow best practices and have strict security vulnerability tests to ensure maximum data security.

 

Q: Can data be shared between PM Classic and ProcessMaker Platform?

A: Yes, both ProcessMaker 3 processes and native ProcessMaker Platform processes can share data via RESTful Data Connectors. This feature enables Process Designers to share information between them as required.

 

Q: Is it possible to create new users in PM Classic?

A: New users can be created using the ProcessMaker Platform interface. Once created, these users are accessible in PM Classic as well.

 

Support and Pricing

1. Will ProcesMaker help my organization make the transition to ProcessMaker Platform and what kind of support is available for this?
2. What is the roadmap for ProcessMaker Platform?
3. What kind of support is available for ProcessMaker Platform after migration?
4. How can I get started with ProcessMaker Platform?
5. What kind of training is available for ProcessMaker Platform?
6. What is the pricing structure for ProcessMaker Platform?
7. Can I request a demo or trial for ProcessMaker Platform before purchasing?

 

Q: Will ProcesMaker help my organization make the transition to ProcessMaker Platform and what kind of support is available for this?

A: ProcessMaker’s dedicated Customer Success teams are committed to working with you to ensure a smooth transition.

 

Q: What is the roadmap for ProcessMaker Platform?

A: The roadmap for ProcessMaker Platform is available at the following link: https://processmaker.gitbook.io/processmaker-release-notes/v/pm4-release-strategy/

 

Q: What kind of support is available for ProcessMaker Platform after migration?

A: ProcessMaker Platform is the latest ProcessMaker release and will receive the same level of support as all other ProcessMaker products. Existing ProcessMaker 3 processes running through PM Classic will also continue to receive the same level of support.

 

Q: How can I get started with ProcessMaker Platform?

A: Please contact your Customer Success Manager or request a demo from the ProcessMaker website to start using ProcessMaker Platform.

 

Q: What kind of training is available for ProcessMaker Platform?

A: We offer several exciting training courses through ProcessMaker University to help you successfully navigate our product. Please contact your Customer Success Manager to learn more.

 

Q: What is the pricing structure for ProcessMaker Platform?

A: The pricing for ProcessMaker Platform is based on several factors, including the number of users and required features. Please contact our Sales team for a personalized quote.

 

Q: Can I request a demo or trial for ProcessMaker Platform before purchasing?

A: Certainly, you may contact your dedicated Customer Success Manager or visit our website to request a demo or trial version of ProcessMaker Platform before making a purchase.