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ProcessMaker does not include in its installer international unicode (UTF-8) fonts for languages such Hebrew, Arabic, Japanese, Chinese, etc, because it would increase the size of the ProcessMaker installer by more than 22MB. Normally this will not create problems except when creating output documents in PDF format.

If PDFs are needed in these languages, download the font file at:

Font: arialuni.ttf (right click on link and select "Save As".)
  1. If using HTML2PDF engine, then in the machine where ProcessMaker is installed, copy the file arialuni.ttf to the directory:

    /gulliver/thirdparty/html2ps_pdf/fonts/

    As of ProcessMaker 3.2.2, the thirdparty folder is no longer part of the gulliver folder.

    /thirdparty/html2ps_pdf/fonts/
    • In Windows it will generally be found at:

      C:\Program Files\ProcessMaker\apps\processmaker\htdocs\gulliver\thirdparty\html2ps_pdf\fonts\

      As of ProcessMaker 3.2.2, the thirdparty folder is no longer part of the gulliver folder.

      C:\Program Files\ProcessMaker\apps\processmaker\htdocs\thirdparty\html2ps_pdf\fonts\
    • In Linux or UNIX, it will generally be found at:

      /opt/processmaker/gulliver/thirdparty/html2ps_pdf/fonts

      As of ProcessMaker 3.2.2, the thirdparty folder is no longer part of the gulliver folder.

      /opt/processmaker/thirdparty/html2ps_pdf/fonts
  2. If using TCPDF( Hotfix 2.5.2.4), then in the machine where ProcessMaker is installed, copy the file arialuni.ttf to the directory:

    /gulliver/thirdparty/tcpdf/fonts

    As of ProcessMaker 3.2.2, the thirdparty folder is no longer part of the gulliver folder.

    /thirdparty/tcpdf/fonts
    • In Windows it will generally be found at:

      C:\Program Files\ProcessMaker\gulliver\thirdparty\tcpdf\fonts\

      As of ProcessMaker 3.2.2, the thirdparty folder is no longer part of the gulliver folder.

      C:\Program Files\ProcessMaker\thirdparty\tcpdf\fonts\
    • In Linux or UNIX, it will generally be found at:

      /opt/processmaker/gulliver/thirdparty/tcpdf/fonts

      As of ProcessMaker 3.2.2, the thirdparty folder is no longer part of the gulliver folder.

      /opt/processmaker/thirdparty/tcpdf/fonts


Make sure that the font file is world readable.