Please rate how useful you found this document: 
Average: 2.8 (6 votes)


Note: This platform is not officially supported by ProcessMaker and has NOT been tested by ProcessMaker QA department.

Follow these instructions to install ProcessMaker 3.3.X on top of a LAMP (Linux, Apache, MySQL, PHP) stack in Ubuntu 18.04 LTS (Bionic Beaver).

ProcessMaker 3.3 is not compatible with PHP 7.2 in the Ubuntu 18.04 repository, so PHP 7.1 needs to be installed from a third-party repository. ProcessMaker 3.3 also has not been tested with MariaDB 10.1, so MySQL 5.6 needs to be downloaded from Oracle's website.

Before installing, it is recommended to first check the Installation Requirements. After installing, see Additional Server Configuration.

Step 1: Install MySQL

To get MySQL 5.6, go to and download the tar file for MySQL 5.6 in Ubuntu 14.04. Then decompress it.

If using the command line, it can be downloaded and unpacked in this manner:

wget tar -xvf mysql-server_5.6.42-1ubuntu14.04_amd64.deb-bundle.tar

Then, install the mysql .deb packages which you want to install. To install all of them:

sudo dpkg -i mysql-client_* mysql-community-server_* mysql-server_* mysql-community-source_* libmysqlclient18_* libmysqlclient-dev_* libmysqld-dev_* mysql-community-client_* mysql-community-bench_* mysql-common_* mysql-community-test_* mysql-testsuite_*

There will be errors about missing dependencies. To resolve these dependencies and finish the installation, issue the command:

apt-get -f install

When MySQL is being installed, a dialog box will appear asking for a new root password for MySQL.

Enter a password and select the option OK. Then enter the same password a second time in the next screen to confirm it.

Then, Verify that MySQL is correctly configured as a service:

sudo systemctl status mysql

(Press q to quit.)

Then, configure MySQL to turn off MySQL STRICT mode, which is enabled by default in MySQL 5.6.6 and later. Also, make sure that ONLY_FULL_GROUP_BY mode is not enabled, which is the default in MySQL 5.7.5 and later.

First, login to MySQL and verify the current settings for sql_mode:

mysql -u root -p

Once inside MySQL, issue the following command:

mysql> SELECT @@SESSION.sql_mode, @@GLOBAL.sql_mode; +------------------------+------------------------+ | @@SESSION.sql_mode | @@GLOBAL.sql_mode | +------------------------+------------------------+ | NO_ENGINE_SUBSTITUTION | NO_ENGINE_SUBSTITUTION | +------------------------+------------------------+ 1 row in set (0,00 sec)

The sql_mode should not include NO_ENGINE_SUBSTITUTION, STRICT_ALL_TABLES, STRICT_TRANS_TABLES or ONLY_FULL_GROUP_BY settings. If any of those settings are included, then copy the current sql_mode settings, but exclude those four. Then, exit MySQL:

mysql> EXIT;

Then, edit the file /etc/mysql/conf.d/mysql.cnf to change the sql_mode:

sudo nano /etc/mysql/conf.d/mysql.cnf

Under the [mysqld] section, add the sql_mode settings which don't include the above four settings which aren't allowed. In this example, there are none, so set:

[mysqld] sql_mode=""
Note: If the [mysqld] section doesn't exist, then it needs to be created. If sql_mode is placed under the [mysql] section then it will cause an error.

Then, exit nano by pressing CTL and x simultaneously and press y to the question asking if the changes should be saved.

Then, restart the mysql service for new configuration to take effect:

sudo systemctl restart mysql

Step 2: Install PHP and Apache

Add Ondřej Surý's PHP repository:

sudo add-apt-repository ppa:ondrej/php sudo apt update

Press ENTER at the question whether to continue adding the repository.

Then install Apache 2.4 and PHP 7.1 with the following command:

sudo apt install apache2 php7.1 php7.1-mbstring php7.1-mcrypt php7.1-mysql php7.1-xml php7.1-gd php7.1-ldap php7.1-curl php7.1-cli php7.1-soap

Install PhpMyAdmin

phpMyAdmin can be installed to easily view the MySQL databases used by ProcessMaker inside a web browser.

First, verify that the "universe" repository is in your /etc/apt/sources.list file. If not, edit the file:

sudo nano /etc/apt/sources.list

Add "universe" to the end of the list of repositories in a line which is similar to the following:

deb bionic universe

(Your URL and the list of repositories may be different, but make sure that it contains at least "bionic" and "universe".)

Then, update the list of available packages from the repositories:

sudo apt update

Then, install PhpMyAdmin:

sudo apt install phpmyadmin

If asked which web server PhpMyAdmin should use, press the space bar to select "apache2":

Select whether to configure the database with the dbconfig-common package. In most cases, it is easier to select Yes:

When asked for a password to create the MySQL databases, enter the MySQL root password:

Then, enter a password which can be used to access the PhpMyAdmin web application:

Reconfirm that password by entering it a second time.

Step 3: Configuring PHP Settings

The default configuration of PHP should be able to run ProcessMaker, however, check the following settings if PHP's configuration file php.ini has been modified.

Edit PHP 7.1's configuration file php.ini:

sudo nano /etc/php/7.1/apache2/php.ini

Search for the following lines and edit them using the following configurations:

file_uploads = On short_open_tag = On memory_limit = 512M error_reporting = E_ALL & ~E_DEPRECATED & ~E_STRICT display_errors = Off post_max_size = 24M upload_max_filesize = 24M

It is also recommended to set the date.timezone to a your time zone, especially if using timer events in the Enterprise Edition. See this list of supported time zones.

date.timezone = America/New_York

Note: After installation, the same time zone should be set in the ProcessMaker interface by going to Admin > Settings > System and setting the Time Zone (or in the env.ini file).

After editing the php.ini file, save the changes in Nano by pressing CTL+X and pressing y when asked whether to save the changes.

Step 4: Download & Extract ProcessMaker

Go to ProcessMaker's SourceForge page and download a recent tarball of ProcessMaker, which should be named processmaker-X.X.X.X-community.tar.gz.

If downloading from the command line, the wget command can be used to obtain the ProcessMaker code: wget

After the download has finished, decompress the tarball in the directory where ProcessMaker will be installed. ProcessMaker can be installed in any directory which is not publicly accessible to the internet (so do NOT install it in /var/www), but it is generally installed in /opt, since it is an optional program which doesn't come from the standard repositories:

tar -C /opt -xzvf processmaker-3.X.X-community.tar.gz

Verify that ProcessMaker was correctly decompressed:

ls /opt/processmaker

The processmaker directory should contain the following contents:

Set file permissions

Then, issue the following commands with sudo, so that ProcessMaker can access the necessary files when run by the Apache server:

sudo chown -R www-data:www-data /opt/processmaker

Step 5: MySQL Configuration

Set up a secure installation of MySQL, by removing the "test" database and the remote connections, with the following command:

sudo mysql_secure_installation

Follow the wizard to secure MySQL:

Here it is necessary to enter root password:

In the next part, it is possible to change the root password if wanted.

Then, remove anonymous users by choosing "Y":

In this part, the prompt will ask about disabling root login. Answer Y to disable remote access.

Then, it is possible to remove the default "Test" database:

Finally, reload privileges tables:

Once done, restart the "mysql" service.

sudo systemctl restart mysql

Set a user other than root

The MySQL "root" user should already have all the necessary privileges to setup the ProcessMaker databases. If planning on using a MySQL user other than "root" to set up the ProcessMaker databases, then follow the instructions below to grant a MySQL user superuser privileges to create and update databases.

Login to MySQL:

mysql -u root -p

Enter the root password for MySQL.

Once in MySQL, give the user which will be running ProcessMaker superuser privileges to create create and modify MySQL databases:

mysql> grant all on *.* to 'USER'@'localhost' identified by 'PASSWORD' with grant option;

Replace USER with the name of your MySQL user and PASSWORD with the password for that user. (If that user doesn't already exist, he/she will be automatically created with the above grant command. If you are running ProcessMaker on a different server than your MySQL server, then replace localhost with the domain name or IP address of the server where ProcessMaker is located.

Exit MySQL:

mysql> exit;

MySQL Configuration Issues

Setting the root Password

If MySQL doesn't have a root password, set one for better security:

sudo mysqladmin -u root password PASSWORD

If you have forgotten the root password, see these instructions to reset it.

Starting as a Service

When logging into MySQL, if the following error message appears:

ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)

Then, MySQL needs to be started as a service:

sudo systemctl start mysql

If MySQL was installed from Oracle's MySQL repository, it should automatically start as a service on bootup. If not, then use use update-rc.d to add it as a service:

sudo update-rc.d mysql defaults

Step 6: Configure Apache

Copy the sample ProcessMaker configuration file (which is named pmos.conf.example) to Apache's list of available sites:

sudo cp /opt/processmaker/pmos.conf.example /etc/apache2/sites-available/pmos.conf

Then edit the pmos.conf file to fit your environment:

sudo nano /etc/apache2/sites-available/pmos.conf In Apache 2.4, use the following VirtualHost configuration. In the pmos.conf file, replace your_ip_address and your_processmaker_domain with the IP address or domain name used by your ProcessMaker server. And replace /opt/processmaker with your installation directory:

#processmaker virtual host <VirtualHost your_ip_address > ServerName "your_processmaker_domain" DocumentRoot /opt/processmaker/workflow/public_html DirectoryIndex index.html index.php <Directory /opt/processmaker/workflow/public_html> Options Indexes FollowSymLinks MultiViews AddDefaultCharset UTF-8 AllowOverride All Require all granted ExpiresActive On <IfModule mod_rewrite.c> RewriteEngine On RewriteCond %{REQUEST_FILENAME} !-f RewriteRule ^.*/(.*)$ app.php [QSA,L,NC] </IfModule> #Deflate filter is optional. It reduces download size, but adds slightly more CPU processing: AddOutputFilterByType DEFLATE text/html </Directory> </VirtualHost>

Replace your_ip_address with the IP number or domain name of the server running ProcessMaker. If only planning on running and accessing ProcessMaker on your local machine, then use the IP address "". If using ProcessMaker on a machine whose IP address might change (such as a machine whose IP address is assigned with DHCP), then use *, which represents any IP address. If not using the standard port 80, then it is necessary to also specify the port number.

If your DNS or /etc/hosts has a defined domain for ProcessMaker, then use that domain for your_processmaker_domain. Otherwise, use the same IP address for your_processmaker_domain as was used for your_ip_address. For more information, see the Apache Virtual Hosts Documentation.

Note 1: It is also possible to define the virtual host for ProcessMaker directly in the Apache configuration by inserting the above VirtualHost definition in the file /etc/apache2/apache2.conf.

Note 2: If using Apache's mod_proxy_fcgi and php-fpm, then add the following line to the virtualhost definition: SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1

Example 1:

ProcessMaker is installed in the /opt/processmaker directory and is running on a server at the address

#processmaker virtual host <VirtualHost> ServerName "" DocumentRoot /opt/processmaker/workflow/public_html ...

Example 2:

ProcessMaker is installed in the /user/fred directory on your local machine at port 8080 with an dynamic IP assigned by DHCP:

Listen 8080 #processmaker virtual host <VirtualHost *:8080 > #don't include ServerName DocumentRoot /user/fred/processmaker/workflow/public_html ...

Example 3:

ProcessMaker is installed in the /opt/pm3.3 directory at the IP address and the domains and any variant of

#processmaker virtual host <VirtualHost > ServerName "" ServerAlias "*" DocumentRoot /opt/pm3.3/processmaker/workflow/public_html ...

Note that and * need to be defined in the server's DNS or /etc/hosts file for this example to work correctly.

Then save and write the pmos.conf.

Enable site and modules

After editing the pmos.conf file, enable the ProcessMaker web site, as the "root" user:

sudo a2ensite pmos.conf

To activate the new configuration, restart the Apache server.

sudo systemctl restart apache2

Then, verify that Apache is correctly configured as a service and is functioning:

systemctl status apache2

ProcessMaker needs to use the following modules in the Apache 2 web server:

  • ldap
  • authnz_ldap
  • deflate
  • expires
  • rewrite
  • ssl
  • vhost_alias
  • filter

To check whether these modules are enabled, run the following command:

ls /etc/apache2/mods-enabled/

If you don't see them in the list, enabled them with the a2enmod command:

sudo a2enmod ldap; sudo a2enmod authnz_ldap; sudo a2enmod deflate; sudo a2enmod expires; sudo a2enmod rewrite; sudo a2enmod ssl; sudo a2enmod vhost_alias; sudo a2enmod filter

After adding the web site pmos.conf and enabling modules, it is necessary to restart the Apache web server:

sudo systemctl reload apache2

Apache Possible Configuration Issues

No ServerName

If a similar warning message appears when restarting Apache:

apache2: Could not reliably determine the server's fully qualified domain name, using for ServerName

Then, the ServerName needs to be set for Apache. Edit the Apache configuration file:

sudo nano /etc/apache2/apache2.conf

Add the line:

ServerName ip-address

For instance, if running ProcessMaker from the local machine, then:


Non-standard Port

If running ProcessMaker off a port other than the default port 80, then add the following line to the file /etc/apache2/ports.conf:

Listen ip-address:port

For instance, if running ProcessMaker from the local machine at port 8080:


Or simply:

Listen 8080

Note: If Apache is using the default port 80, then configure other programs to not use port 80. Check whether a program is currently listening on port 80 with the command:

netstat -tanp

To configure Skype to stop listening on port 80, press CTRL+O or go to Tools > Options. Under the Advanced section of the "Options" dialog box, go to the "Connection" section and enter an alternative port for Use port [ ] for incoming connections.

Disable the default Apache site

If Apache is configured to display a default message like the following:

Then, disable the default site:

sudo a2dissite 000-default.conf sudo systemctl reload apache2

If the default page has not disabled, restart your ubuntu sesion. In another case if the default page is not displayed, skip this step.

No VirtualHosts Warning

If you see the following message when reloading or restarting Apache:

[warn] NameVirtualHost *:80 has no VirtualHosts

Then, comment out or delete the following line in the file /etc/apache2/ports.conf:

NameVirtualHost *:80

Step 7: Setting up ProcessMaker

Open a web browser and enter the IP address (and port number if not using the default port 80) where ProcessMaker is installed. For instance, if ProcessMaker is installed at the address, then go to:
If using ProcessMaker which is installed locally on port 8080, go to:

Then follow the steps in the Installation Wizard in the web browser to complete the installation of ProcessMaker.

Step 8: Additional Configuration

Additional aspects of ProcessMaker may need to be configured. See Additional Server Configuration and the Administration section of the wiki. Most installations of ProcessMaker need to configure the following:

Setting the Time Zone

The default time zone for the ProcessMaker server can be set by logging into ProcessMaker with the "admin" user and going to Admin > Settings > System and setting the Time Zone. Another way to set the time zone is edit the env.ini configuration file.

Configuring Email

If planning on sending out email notifications or enabling users to recover forgotten passwords, then see Email - Settings to configure ProcessMaker to use an email server.

Execution of cron.php

If planning on using email notifications or timer events, then the server running ProcessMaker has to be configured to periodically execute the cron.php file. See Executing Cron Scripts.

Configuring the mycrypt.ini

In case of having errors with the mycrypt extension, even if it was enabled, follow the steps below to fix the problem:

  • Change the path of the file location. Use the command line and write the locate command in order to find the path.
  • Look for the mycrypt.ini file and open it.
  • Copy the path of the file in the mycrypt.ini file.
  • Restart apache.

Errors during Installation

If an error occurs during the installation, check the installation log file:


Depending on the errors found in the installation log file, check the following files:

The Apache configuration file:


The ProcessMaker web site configuration file for Apache:


The PHP configuration file:


The MySQL configuration file:


The ProcessMaker configuration file where components are installed:


The ProcessMaker configuration file for database connections:


The ProcessMaker redirection to login screen:


If the following error appears at the login screen:

This error indicates that the installer was unable to access the MySQL databases to install the translations. Make sure that the MySQL port (which is 3306 by default) isn't blocked by a firewall and MySQL is configured to accept connections from the server running ProcessMaker.

If having other issues, please ask for help on our ProcessMaker forum.